It helps to simplify payments by reduces cash handling, enhances transparency, and helps prevent frauds.
One of the prominent clubs of Delhi was facing persistent operational challenges during large-scale outdoor events where establishing LAN or Wi-Fi infrastructure was impractical and footfalls were especially high. Since all transactions at food stalls, bar counters, and beverage points were handled in cash, this led to long queues, frequent disputes, delayed manual reconciliations, and substantial revenue leakage. The inefficiencies not only affected member satisfaction but also disrupted the overall event experience, with quarrels and complaints becoming common. The lack of accountability made event management stressful and resource-intensive.
Following in-depth discussions with the club’s administrative and finance teams, we uncovered several key issues:
We designed and implemented a fully cashless and portable ecosystem featuring:
Prepaid NFC Smart Cards and QR Code Wallets for both members and guests.
A web-based centralized admin panel to manage counters, products, pricing, and analytics.
A mobile/tablet-based sales app for all event counters-capable of running on Android devices and integrated with a cloud backend.
An auto-reconciliation module for real-time reporting by user, counter, and time.
Offline-first, plug-and-play design, ensuring uninterrupted operations even in remote venues with no internet connectivity-while still syncing data when back online.
This standalone architecture ensured smooth operations without any dependency on traditional infrastructure or IT support.
Staff members were initially sceptical of the digital shift, but hands-on training with mock transactions helped them quickly adapt.
Member hesitation in loading prepaid balances was tackled through targeted incentives like reward points and limited-time discounts.
Weak internet connectivity at event locations was addressed through offline sync capabilities built into our mobile apps.
The plug-and-play nature of the system enabled quick setup at each event, requiring no technical expertise.
By the third event, over 85% of transactions had moved to digital. Event execution became smoother, queues shortened significantly, and overall satisfaction improved for both staff and attendees.
The adoption of a cashless system led to a dramatic improvement in transparency, efficiency, and user experience. Revenue leakages were nearly eliminated, collections increasing by over 25%, and real-time dashboards empowered club management to make quicker and better-informed decisions. The solution achieved full return on investment (ROI) within just 60 days of deployment.
The “Assistance Control” project was inspired by the basic idea of the “Bologna Process”, a Pan-European collaboration which started in 1999, to adapt technology to provide a better quality of education that would allow improvement of the next generation of classroom teaching.
The best project finally chosen and tested involved students registered for classes with NFC phones, during the academic year 2011–2012 at “Universidad Pontificia de Salamanca, Campus Madrid” (UPSAM).
This resulted in the senior students at the School of Computer Engineering to certify 99.5% accuracy and ease of attendance that ensured continuous assessment without loss of instructional time allocated to this activity.
Source : Science Direct Volume 40 Issue 11, 1st September 2013, Pages 4478-4489